Services that enable your business to connect to your current customer base and show appreciation to the people driving your business.
What are Customer Retention Services
Customer Retention is a special subset of our marketing services that focuses specifically on communicating with your past and current customers to keep them coming back for your products and/or services. Customer Retention campaigns can range from a simple mailer to a V.I.P. event, but understanding what your customers value most is the goal and implementing those measures is first priority.
What's included in this package
- Meeting time with management and key staff to discuss goals of project and collect vital information
- Customer Retention Plan, including an Overview Research Report
- Presentation to client
- Implementation of the plan through our Marketing Management services can be added