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Who we are

Bolster is a boutique marketing planning and management firm, based in New Orleans, Louisiana.

We value: curiosity, kindness, and a good sense of humor.

 
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What We do

We plan and manage your marketing strategy and tasks.

 

We consider the following when building and managing your marketing strategy:

  • Identity and Branding

  • Customer Definition

  • Marketing Collateral

  • Customer Data and Internal Processes

  • Advertising

  • Communications

  • Customer Experience

  • Customer Engagement

  • Customer Appreciation

  • Partnerships and Associations

 
 
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How We Do It

We put the best version of your business in front of your customers.

We ask a lot of questions in order to understand your business. We then evaluate every element that affects your relationship with your customers - advertising, communications, value alignment, customer service, service delivery methods, and more. Based on that evaluation, we put together a strategic action plan involving online and offline activities and then implement the plan on behalf of your business. We also work with outside vendors as needed to bring your strategy to life.

 
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How We Work With You

For businesses without dedicated marketing departments, we act as your CMO, without the financial burden of hiring a full-time marketing director. We plan and manage all of your marketing efforts.

For those with marketing staff, we are available as needed. We can help you implement new procedures and research new opportunities, create plans for incoming employee, and provide additional manpower to bolster your stellar team.